Pragence / Blog
Field notes & dispatches

Notes from the field.

Customer stories, product thinking, and the occasional engineering deep-dive. Written by the people building Pragence — no ghostwriters, no SEO bait.

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Product · 7 min read

From answers to action: Pragence is now an agent

Pragence already reasoned through your hardest questions. Now it can take the next step — draft the ticket, send the update, run on a schedule — every action proposed by Pragence, approved by a human, and logged in full. Here's what shipped, and how to turn it on.

The Pragence team · Jun 06, 2026
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ALLENGINEERINGPRODUCTFIELD NOTESSECURITYRESEARCH
Product7 min

From answers to action: Pragence is now an agent

The Pragence teamJun 06, 2026
Engineering11 min

Building an agent on top of RAG: routing, tools, and a human in the loop

The Pragence teamJun 06, 2026
Product6 min

Citations should be a UI primitive, not a footnote

Hannah KleinApr 22, 2026
Field notes7 min

Stellar Health's care navigators, six months in

Yuki MoriApr 14, 2026
Product5 min

Why your AI shouldn't sound like a chatbot

Marisol VegaApr 03, 2026
Security11 min

What 'enterprise-ready' actually means in 2026

Esi MensahMar 28, 2026
Engineering9 min

Answers got 2.4× faster: the work behind it

Sasha PetrovMar 19, 2026
Field notes8 min

Mercia's two-year records backlog, cleared in a quarter

Jordan BarrMar 04, 2026
Engineering12 min

Hybrid retrieval: dense, sparse, and rerank in 60ms

Lin WeiFeb 22, 2026
Research10 min

Evaluating answer faithfulness without ground truth

Ren TakahashiFeb 11, 2026
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