Pragence/Pricing
Pricing

Honest pricing.
No surprises.

Pick a plan that fits your team today. Switch when you grow. No per-question gotchas, no surprise overages, no twelve-month minimum to find out if it works.

ANNUAL · SAVE 17%MONTHLY
All plans include unlimited connectors during your 14-day trial. Cancel any time.
01 · 5–25 person teams

Starter

For teams getting their first questions answered with confidence.

$49per seat / month
Start trial
Up to 10 seats
5,000 queries / month
3 connectors
Email support
MFA + Google SSO
30-day audit retention
02 · Most teams pick this

Growth

For teams making Pragence the daily way they find answers.

$79per seat / month
Book demo
Up to 250 seats
Unlimited queries
All connectors + custom
Workspaces & projects
Embedded widget
SAML SSO + RBAC
90-day audit retention
Priority support
03 · 500+ seats or regulated

Enterprise

For organizations with security reviews, custom contracts, and scale.

Talkannual contract
Contact sales
Unlimited seats
Custom usage envelope
BYO domain & branding
IP allow-listing
Custom retention + DPA
Sub-processor review
Named CSM + SLA
Dedicated tenancy option
§02ROI

The back-of-the-envelope math.

Most teams reclaim more in salaried hours per month than the platform costs them per year. Drag the sliders to see your shape.

INPUTS
Knowledge workers120 people
5 people2,000 people
Loaded hourly cost$75 / hr
$25 / hr$250 / hr
Hours saved per person, weekly4 hr
0.5 hr9 hr
Default values reflect what we see in the first 60 days. Move the bottom slider to 1 hr if you want a more conservative read.
HOURS RECLAIMED · ANNUAL
24,000hours
VALUE OF TIME
$1,800,000
PRAGENCE GROWTH
$113,760
NET, ANNUAL
$1,686,240
ROI
1,482%
Assumptions: 50 working weeks · Growth plan annual · excludes ticket-deflection and research-output gains.
§03Compare

The full matrix.

FEATURESTARTERGROWTHENTERPRISE
Seats includedUp to 10Up to 250Unlimited
Monthly queries5,000UnlimitedCustom envelope
Connectors3AllAll + custom
Embedded widget
Workspaces110Unlimited
SSOGoogleSAMLSAML + custom IdP
Audit retention30 days90 daysCustom
IP allow-listing
BYO domain
Sub-processor review
Self-hosted option
SupportEmailPriorityNamed CSM + SLA
§04Add-ons

Usage, plain and clear.

Two things sit outside the per-seat price. We charge what they cost us.

Indexing beyond 1 TB

$40per TB / month

We include 1 TB of indexed content on every plan. Beyond that we pass through cloud storage at cost — no markup.

LLM inference passthrough

Costno markup

Bring your own OpenAI, Anthropic, or self-hosted model and pay them direct. Use ours and we pass through provider invoices.

§05Common questions

Pricing FAQ

What counts as a question?+

Any answer Pragence generates for a person — through chat, the widget, Slack, or your API. Search-only calls don't count.

What if we go over our limit?+

We never cut you off mid-month. Overages show up as a clear line on next month's invoice, with a 7-day grace window.

Is there a charge for indexing our content?+

Up to 1 TB is included on every plan. Beyond that, it's $40 per TB per month — the same price as it costs us.

Can we pay annually?+

Yes — annual contracts save 17% and unlock enterprise features like custom retention and named CSM support.

Can we self-host?+

Enterprise customers can run Pragence in their own cloud or even fully air-gapped. We provide reference deployments and white-glove onboarding.

Is there a free trial?+

Every paid plan comes with a 14-day trial — no credit card. Connect a few sources and try it on real questions.

Next steps

See it work on your knowledge.

30 minutes with a solutions engineer. Bring a real question your current tools couldn't answer — we'll wire up a connector and try it live.