Pragence / Customers
Customers

The teams making it work.

A few of the customers running on Pragence today. We don't lead with logos — we lead with what changed for the people using it.

62
customers
across 14 countries
1.4M
questions / mo
answered with citations
3.2×
research output
average lift in 90 days
52%
tier-1 deflection
median in support
FEATURED · ANCHOR CASE
Halberd Capital · trading floor
Maya Chen
Head of Knowledge & AI · Halberd Capital

"Our analysts used to spend a third of their week looking for things. Now they spend it doing the work."

Capital markets · 220 people

Three knowledge tools, consolidated to one.

Halberd Capital ran investment research across SharePoint, an internal wiki, and a vendor-search tool that nobody fully trusted. After eight weeks with Pragence, analysts reclaim nine hours a week, and compliance finally owns the audit trail.

9 hr
Per analyst, weekly
8 wk
To go live
3 → 1
Tools consolidated
WHAT CHANGED
01 Memos surface with the cell-level evidence behind them.
02 Compliance can replay any answer 6 months later, byte-for-byte.
03 New analysts ramp in two weeks instead of two months.
04 LP follow-up emails draft themselves with citations attached.
Read the Halberd story
Stellar Health Praxis North & Quill Halberd Capital Mercia Outerlight Foundry Labs Albright Group Cumulus Verbatim AI Stellar Health Praxis North & Quill Halberd Capital Mercia Outerlight Foundry Labs Albright Group Cumulus Verbatim AI
§02 More stories

The full customer roll.

Filter by sector. Each card opens to a longer write-up.

ALLHEALTHCAREPUBLIC SECTORENGINEERINGLEGALCUSTOMER SUPPORTRESEARCHCAPITAL MARKETSSALESPRODUCT
Healthcare
Stellar Health

1,200 care navigators across 14 states answer in seconds, not minutes.

52%
fewer follow-ups
READ →
Public sector
Mercia

Records requests answered in days — running inside their own perimeter.

1 Q
to clear 2-yr backlog
READ →
Engineering
Praxis

300 engineers stopped re-asking what was already in the post-mortem.

−40%
duplicate questions
READ →
Legal
North & Quill

Every memo now carries a verifiable trace. Every answer, exportable.

100%
audit coverage
READ →
Customer support
Outerlight

Tier-1 deflection without rebuilding the agent stack.

31s
avg time-to-answer
READ →
Research
Foundry Labs

Analyst output up, citations tighter, on the same headcount.

3.2×
more research output
READ →
Capital markets
Albright Group

Faster diligence cycles. Compliance signed off in 3 days, not 3 weeks.

$28M
deal velocity
READ →
Sales
Cumulus

Reps stop pinging four channels — they ask Pragence and close.

+18%
faster cycle time
READ →
Product
Verbatim AI

Made Pragence the daily way the company finds answers.

1.2k
internal queries / day
READ →
Next steps

See it work on your knowledge.

30 minutes with a solutions engineer. Bring a real question your current tools couldn't answer — we'll wire up a connector and try it live.