Pragence turns your scattered docs, tickets, wikis, and chats into a single source of truth your whole company can ask — in plain English, with citations. It reasons through the hard, multi-part questions, takes the next step when you approve it, and shows up before you ask — right where work already happens.
SOC 2 Type II · GDPR · HIPAA-ready · Self-hosted availableThe information is in the wiki, the ticket, the deck, the Slack thread, the doc nobody opened. Pragence connects it — and turns it into answers.
The average knowledge worker spends nine hours a week hunting for information they know exists somewhere.
One in three support tickets gets escalated for an answer that was already documented — but nobody could find it.
Internal wikis, in 2026, still answer the questions you didn't ask. Search bars feel like artifacts.
Four steps. Most teams are answering real questions in production by week two.
Plug in Drive, Notion, SharePoint, Slack, Zendesk, your CRM. Twelve connectors live. Custom takes days.
Pragence reads, structures, and learns from your content — including tables, images, and the relationships between them.
Your team asks in plain English. Pragence finds, reasons, cites, and replies — and, with your approval, drafts the ticket or sends the update too.
Every question makes it sharper. Analytics show what's working, what's missing, and where to invest next. Schedule a run and it works while you sleep.
Measured across customer deployments. Yours will vary — these are the patterns we see most consistently.
less time spent hunting for information across tools, on average, in the first 60 days.
tier-1 support deflection — answers customers used to wait hours for, in seconds.
more research output from analyst teams, with tighter citations and full audit.
median time-to-production. No twelve-month consulting engagement, no migration project.
Every reply links back to the source paragraph. Hover, jump, verify. No more 'where did that come from.'
Pragence learns what your team asks and what's missing. Documentation gaps become a roadmap, not a guessing game.
Your portal. Slack. Zendesk. The widget on your help center. One brain, everywhere it's useful.
Permissions follow your existing access rules. People only see answers from documents they were already allowed to read.
Most teams answer real questions in production by week two. No twelve-month consulting engagement.
Bring your own model. Run in your cloud. Export your data. We earn the renewal every year.
"Our analysts used to spend a third of their week looking for things. Now they spend it doing the work. Pragence didn't just save us time — it gave us a paper trail compliance has been asking for for years."
Pragence isn't a destination your team has to remember to visit. It shows up inside the tools they already use.
A few lines of JavaScript drops cited AI search onto your customer-facing site. White-label ready, theme to match, scoped to a workspace.
INSIDE SLACK & TEAMSAsk in the channel where the question came up. Get a cited answer back in-thread. Share, react, move on — no tab-switching.
AGENT ASSISTSuggested answers with sources, surfaced to your support agents in-app. Tier-1 deflection without rebuilding your stack.
API & SDKSREST API, TypeScript and Python SDKs, webhooks. Build your own surface — Pragence is the layer underneath.
30 minutes with a solutions engineer. Bring a real question your current tools couldn't answer — we'll wire up a connector and try it live.